We work hard to ensure that your data is backed up and that you can easily access those backups. Data backup services* include:
- Mirror Backup: On the physical server we provide RAID hardware mirroring disk-to-disk backups. Your master and slave mirrored backups provide real-time, automated backups so your Web content is not lost in the event a hard drive fails.
- Hard Disk Backup: In addition to the dual mirrored drives, each physical server has a hard disk backup that runs every 24 hours. You can access this hard drive backup anytime from your server command line using the getback command.
- Weekly Backup: Approximately each week, we archive backups to an off-server location in the data center. There is a $110 fee for data restoration from one of these weekly backups.
In order to restore files from the backup drive or weekly backups, we have created a utility called getback. The getback command can restore a single file, multiple files, and whole directories. To use the getback command you simply type getback file or directory at the command prompt and you will see a list of available backup versions. The first is the on-line version, which is free. The others are from the weekly backups and require a fee.
*ADVISORY: While there is full support for the backup process as a feature/service to our Linux MPS customers, the company does not legally guarantee the backup system with a Service Level Agreement (SLA) at this time.
