I lost my admin password. How do I change or reset it?

If you can log in to your X-Cart admin area using another account, please do so, and reset/modify the other admin password as needed. If you cannot remember your admin password, there's still hope. The first thing you can try is to click the "Forgot password?" link from the admin area home page, for example:

http://www.example.com/xcart/admin/home.php

or just go straight to the Password Recovery page, for example:

http://www.example.com/xcart/admin/help.php?section=Password_Recovery

Enter the admin username and email address, then submit the form. Your account information will be mailed to you shortly.

If for some reason that doesn't work for you, please submit a support ticket requesting a new admin password. Please include the password you would like to use. We will reset the password for you. Remember you must login to the Client Area before you can submit a support ticket..

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